Shipping and Delivery Policy
Welcome to mQube. Our Shipping and Delivery Policy provides detailed information about the processes, timelines, and costs associated with the delivery of products and services offered by mQube. This policy is applicable to both our digital products and services, as well as to any physical goods that we may offer in the future, such as vinyl records, t-shirts, and other artist merchandise.
Digital Products and Services
Order Processing: Orders for digital products and services are processed immediately upon confirmation and payment.
Delivery Time: As our primary offerings are digital, there is no physical shipping involved. Digital products and services are typically delivered instantly or within the specified timeframe as detailed in the product or service description.
Shipping Costs: There are no shipping costs associated with digital products and services.
Access to Digital Products: Upon purchase, customers will receive instructions on how to access or download the digital products or services. This will usually be in the form of a secure link sent via email.
Physical Goods (Future Offerings)
Order Processing: Orders for any physical goods will be processed within 2 business days of order placement. Customers will receive a confirmation email once their order is processed.
Domestic: For orders within India, please allow 7 business days for delivery.
International: For orders outside India, delivery times may vary based on location. Please allow 14 business days for delivery.
Domestic: Shipping costs for orders within India will be calculated and displayed at checkout.
International: International shipping costs will be calculated based on the destination and size/weight of the order. These costs will be displayed at checkout.
Customs and Duties: For international orders, customers are responsible for any customs, duties, or taxes imposed by their respective countries.
Tracking: Customers will be provided with a tracking number once their order is shipped, allowing them to track their order's progress.
Delivery Issues: In case of any issues with the delivery of physical goods, such as delays or damage, please contact us at [Your Contact Information].
Changes to Order: Once an order is placed, particularly for physical goods, changes to the order or the shipping address may not always be possible. Please ensure that all details are correct at the time of order placement.
Risk of Loss: All items purchased from mQube are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Contact Us: For any questions or concerns regarding shipping and delivery, please contact us at +91-8320773956.